I’m a designer specializing in research and strategy. With a diverse cultural and technological background, I approach social challenges through a systemic, human-centered lens, pairing qualitative insight with data.
Currently at the City of Syracuse, I bring a trauma-informed approach to designing public services. Through stakeholder interviews, service mapping, and data analysis, I help departments see how their processes hold up in practice and rebuild the ones that don’t, so residents can navigate city systems with dignity.
My work is driven by connection, equity, and lasting community impact.
Hi, I’m Smrti!
Work
Enhancing Patient Care Through Evidence and Research-Based Design.
An Exploration Focused on Visualizing Complex Data.
A Guide to Developing Participant-Friendly Clinical Trial Websites.
Simplifying CTA Communication for All Riders.
A Behavioral Design Framework for Promoting Healthier Eating Habits.

